Welcome to Acu-Na! The following information will help you get started with us with ease.
Online Forms: After your appointment is confirmed, you will receive an email welcoming you to use your Healthie portal to complete our simple online intake forms. There is our new client form that gives us the information necessary to give you the best treatment possible. The rest are standard forms that simply need your signature.
You will create a login and password to open your Healthie portal. Through this portal you will be able to complete your online forms, communicate with your practitioner, schedule and reschedule appointments, and more.
Please make every effort to complete your intake forms online before your arrival for your appointment. They can be filled out and signed using your smartphone or any computer. If you need assistance with your forms, please let us know ahead of time and we can help you over the phone or on our office computer.
*Please arrive 20 minutes early if you wish to complete your online forms at our office. Advance notice is required to ensure we are available to help you.
Arrival: We work out of our beautiful and serene home office. We are in a subdivision where homes are one acre apart. Look for the large metal sunflower at the mailbox. 627 Shawn Rachel Parkway, Hendersonville, NC.
Covid Safety: We follow all advised protocols. You can feel safe in our office.
Your Session: Your session begins at your scheduled appointment time. We make every effort to stay on time and rarely start sessions late. We will take some time getting to know you and learning about your wellness goals.
Depending on your needs, we may offer suggestions for lifestyle modifications, supplements, Chinese herbs, or additional services at Acu-Na that may help you reach your goals. You will then enjoy your service and enter a state of profound healing relaxation!
Checking out: Payment is due at the time of service. We accept cash, check, and all credit cards. We are also authorized to accept HSA Health Savings Account cards. Service payment and gratuities are preferred in cash or check if possible.
Your practitioner will advise you regarding the ideal treatment plan to reach your goals. We recommend booking as far ahead as you can, especially if you have a preference of certain times or days. Our schedule books up quickly, so we want to ensure you are able to receive your treatments at your preferred times. You may also use your Healthie portal to book and reschedule appointments.
After your visit: Please consider leaving us a review on Google, Facebook, Tripadvisor, or Yelp. Your feedback helps others find us and helps us “spread the love”!
Like and Follow our Facebook page to stay updated on events, health tips, featured services, and happenings. We want you to feel connected and supported as part of our Acu-Na Family!